CallBackProHQ Privacy Policy
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Last updated: July 2025
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1. Overview
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CallBackProHQ respects your privacy and is committed to protecting personal information collected through our services.
This Privacy Policy explains how we collect, use, and store information.
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2. Information We Collect
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We may collect:
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names
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phone numbers
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email addresses
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appointment details
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callback requests
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SMS message content
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scheduling information
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We may also collect technical information such as:
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timestamps
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message status
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call activity
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browser or device information
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3. How Information Is Used
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Information may be used to:
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send automated text messages
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schedule callback requests
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notify contractors or businesses
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provide reporting and analytics
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improve service functionality
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respond to customer inquiries
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4. Third-Party Services
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We use third-party platforms including:
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Twilio
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Calendly
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Stripe
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Google Workspace
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Make.com
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These providers may process or store information on our behalf.
We are not responsible for the privacy practices of third-party providers.
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5. SMS Communications
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Customers who contact businesses using our system may receive automated SMS responses related to callback requests or scheduling.
Users may opt out of SMS communications by replying STOP where applicable.
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6. Data Storage
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Information may be stored using cloud-based platforms and spreadsheets operated by third-party providers.
While reasonable measures are taken to protect information, no electronic system is completely secure.
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7. Data Sharing
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We do not sell personal information.
Information may be shared with the contractor or business associated with the callback request.
Information may also be disclosed if required by law.
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8. Data Retention
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We retain information only as long as reasonably necessary for operational, legal, or business purposes.
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9. Your Rights
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You may request:
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access to your information
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correction of inaccurate information
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deletion of your information where legally permitted
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Requests may be submitted to:
info@callbackprohq.com
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10. Changes to This Policy
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We may update this Privacy Policy periodically.
Updated versions will be posted on our website.
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11. Contact
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CallBackProHQ
info@callbackprohq.com